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Administering Cisco Call Manager (ACCM) is a two-day course that teaches administrators how to perform the most frequently requested administrative tasks for installed Cisco IP telephones and users. Topics include configuring IP phones, configuring Call Manager to add users, phones and Cisco IP Communicator, as well as configuring Call Manager to enable features such as conferencing, music on hold, speed dials, call park, call pickup, barge, call back, privacy and many more.
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